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KPIs and Targets

Respect for Human Rights

Related Material Issues

  • Contributing to a safe and secure society
  • Diversity & Inclusion
  • Advancement of governance
  • Strengthen risk management framework

Policy and Concept

Recognizing that all persons engaged in Group business should adhere to the UN’s Guiding Principles on Business and Human Rights, we established the Tokyo Tatemono Group Human Rights Policy to guide our initiatives related to the human rights of employees and other stakeholders. By publish- ing this policy on our website and through other media, we communicate to our business partners and all other stakeholders our expectation that they will comply with the policy and promote initiatives to respect human rights. We also request our business partners to understand and adhere to the policy as well as address any issues they may have, as needed.

Furthermore, based on the policy, we conduct human rights due diligence and also work to identify, mitigate, correct, and remedy any human rights issues in our business.

System

The Group’s Human Resources Department plays a central role in the system we have established for respecting human rights, working with related departments and Group companies while coordinating with outside experts and receiving ongoing support.

In addition, to identify issues and risks related to human rights, the Sustainability Committee, a meeting body directly under the President, discusses and shares information on actions to address these areas under the supervision of the Board of Directors.

In January 2023, the Group established a Human Rights Subcommittee, chaired by the director in charge of human resources, as a subordinate organization of the Sustainability Committee. The subcommittee promotes group-wide activities for respecting human rights while engaging in human rights due diligence and other activities. It has implemented training and awareness-raising activities in line with human rights priorities. To further expand human rights assessments when engaging in new overseas businesses, the subcommittee continues to work with related business divisions to consider and discuss the issues involved.

Initiatives for Human Rights Due Diligence

The Tokyo Tatemono Group is committed to establishing a human rights due diligence in accordance with the Tokyo Tatemono Group Human Rights Policy.

This policy received the support and advice of external human rights experts from the planning stage at the secretariat. In formulating the policy, we held a workshop attended by representatives of all 21 Group companies subject to it. Guided by expert facilitators, they exchanged opinions and discussed the categorization of human rights issues and risk assessments of the Group. After being discussed by the Sustainability Com- mittee, the policy was formulated in May 2021.

Based on discussions at the workshop and advice from external advisors regarding the Group’s priority human rights issues, and following consideration by the secretariat and dis- cussion by the Sustainability Committee, we identified and disclosed the priority issues in May 2022.

Based on the priority issues identified, we continue seeking to gauge various human rights issues, which differ between business field and country or region, taking appropriate action should we identify any problems. At the same time, we are reinforcing our human rights initiatives while seeking advice from external experts regarding disclosure about the status of our efforts.

Supply Chain Management

Related Material Issues

  • Contributing to a safe and secure society
  • Promoting a decarbonized society
  • Promoting a recycling-oriented society
  • Diversity & Inclusion
  • Advancement of governance
  • Strengthen risk management framework

Policy and Concept

The Tokyo Tatemono Group engages in business in collabora- tion with numerous business partners, including design and construction companies. Like the Group, our business partners also have an impact on the environment and on society, such as through the procurement of materials and employment associated with construction. We therefore believe that building a sustainable supply chain is indispensable.

In May 2021, the Group formulated Sustainable Procurement Standards based on our recognition of the need to pursue sustainable procurement throughout the supply chain in a way that ensures respect for human rights of all stakeholders including our employees, as well as consideration of environ- mental conservation.

The procurement standards apply to all business partners involved in Group businesses. They clearly set out the nine areas we consider critical. We are working to advance our supply chain management appropriately through various initia- tives related to operating these procurement standards. Going forward, the Tokyo Tatemono Group will continue engaging with business partners to ensure their understanding of and cooper- ation with these nine items, pursuing sustainable procurement throughout the supply chain as we work toward a sustainable society.

Improving Quality and Customer Satisfaction

Related Material Issues

  • Strengthening Tokyo's competitiveness as an international city
  • Contributing to a safe and secure society
  • Community building and revitalization
  • Wellbeing
  • Addressing the diverse needs of customers and society
  • Revitalizing and utilizing real estate stock

Policy and Concept

The Tokyo Tatemono Group pays attention not only to quality in the “hard” aspect of our business—our buildings—but also to quality in the “soft” aspect, such as through the services we provide to our customers. We believe that our competitiveness as a business derives from building safe and secure communi- ties and continuing to improve customer satisfaction. Therefore, access to public transportation is taken into consideration in all real estate developed by the Group, including office and residential buildings. Similarly, we have also assessed our accommodations for people with disabilities, and by introducing barrier-free accessibility and universal design, we aim to create spaces that are accessible to all customers, including the elderly and people with disabilities, as well as to local residents. Moreover, we have introduced various systems that reflect customer feedback into our business activities as well as strive to further enhance quality from the customer perspective and improve the satisfaction of our customers.

Revitalizing and Utilizing Real Estate Stock

Related Material Issues

  • Contributing to a safe and secure society
  • Community building and revitalization
  • Wellbeing
  • Addressing the diverse needs of customers and society
  • Revitalizing and Utilizing Real Estate Stock

Policy and Concept

Housing complexes built throughout Japan supported the nation’s rapid growth after World War II. Several decades later, many of these aging structures face serious issues, including concerns about resilience against earthquakes and security and the lack of elevators. Moreover, although these housing complexes were once home to many child-rearing families, resident populations are now aging and declining. Consequently, in addition to revitalizing the aging structures themselves, a major issue is the revitalization of communities that foster the interpersonal connections of local residents.

Through reconstruction and redevelopment of properties such as housing complexes and buildings, the Group is build- ing safer and more secure communities for customers and local residents. Activities such as reconstruction also enable us to create new value for the coming era and to revitalize local communities.

Contributing to Our Communities

Related Material Issues

  • Strengthening Tokyo’s competitiveness as an international city
  • Contributing to a safe and secure society
  • Community building and revitalization
  • Wellbeing
  • Addressing the diverse needs of customers and society
  • Value co-creation and innovation

Policy and Concept

The Tokyo Tatemono Group believes that community engage- ment and volunteer activities contribute not only to community development, but also to sustainable business growth. With this in mind, we conduct a variety of activities to help strengthen ties between people in urban environments while supporting the well-being of local residents. In the various regions where our Group operates, we co-create with stake- holders such as local residents, NPOs, the public and private sectors as we carry out various initiatives to enhance the value of the region. In this way, we work as a member of the local community to help build a prosperous society.

Human Resource Investment and Development

Related Material Issues

  • Improve employee growth and job satisfaction
  • Diversity & Inclusion

Policy and Concept

Tokyo Tatemono sees talent as the foundation of our organization, enabling our business to create value and grow sustainably.

We aim to better cultivate talent and create workplaces capable of creating added value. At the same time, we strive to innovate ourselves into a highly optimized organizational culture beyond individual or departmental optimization. As part of our innovation, we formulated our Human Resource Policy, based on which we have built our human resource development system and are working to acquire and develop our next generation of talent.

We have also identified improving employee growth and job satisfaction as a material issue for the Group. To address this issue, we have established an average training time of 15 hours or more of training per employee and a 100% career training participation rate each year as targets for promoting skills development.

Health Management / Occupational Safety and Health

Related Material Issues

  • Social implementation of technology
  • Improve employee growth and job satisfaction
  • Diversity & Inclusion
  • Advancement of governance
  • Strengthen risk management framework

Policy and Concept

To enable our executives and employees to be healthy in body and mind and to work with a lively spirit, Tokyo Tatemono Group has designated the president as the Chief Health Officer (CHO) and is working to maintain and improve the health of each individual Group executive and employee in accordance with the Group Health Management Declaration. In addition, the company has identified the personal growth and job satis- faction of our employees as a material issue. To deliver on this, we have set the following targets: increase the health checkup and reexamination rates to 100% each year; keep the smoking rate to 12% or less every year; increase the average annual paid leave utilization rate to 70% or more each year.

We will promote initiatives to maintain and improve the health of our suppliers through sound labor practices and a healthy working environment, based on our Sustainable Procurement Standards for our supply chain formulated in May 2021.

Health Management Strategy Map

System

The Sustainability Committee, which is chaired by the presi- dent, sets occupational health and health-related targets, for-mulates policies each fiscal year for achieving such targets, monitors progress on these, and evaluates their achievement. Important matters are then reported to and discussed by the Board of Directors, providing a system that is supervised by the Board of Directors.

Tokyo Tatemono established the Health Committee, which consists of representatives from the Personnel Department and each office/location, as well as industrial physicians. The Health Committee generally convenes once a month for the purpose of improving standards of occupational health in the workplace and encouraging officers and employees to maintain and improve their health. Moreover, we work to maintain and improve health throughout the Tokyo Tatemono Group via exchanges between group companies.

Health Management Promotion System

Diversity & Inclusion

Related Material Issues

  • Improve employee growth and job satisfaction
  • Diversity & Inclusion

Policy and Concept

With a shrinking population due to declining birthrates and aging demographics, it is important now more than ever to effectively utilize a workforce that includes women, senior citizens, and others in order to build a sustainable society. Organizations with diverse talent will be able to provide broader perspectives and make better decisions in service offerings from many different views.

Tokyo Tatemono established a Human Resource Policy that includes creating a fulfilling, rewarding workplace in which employees can experience growth and feel satisfaction from their work. We have identified diversity and inclusion as one of our material issues. To achieve this, we have set the following targets: by fiscal 2030, a ratio of women in management positions of 10% or more an employment ratio of each year 2.3% or more of persons with disabilities; and by fiscal 2025, a ratio each year of male employees taking childcare leave of 30% or more.

We pursue the creation of an environment in which diverse human resources are motivated and dedicated in their work, acting freely without obstacle. We use work style reforms to enhance efficiency and enable a healthy work-life balance. We believe that these efforts will inspire innovations for providing customer-focused services and enhancing productivity, which will lead to corporate growth.

System

The Health Management and Diversity Promotion Group within the Tokyo Tatemono Personnel Department works with all group company departments, overseeing labor affairs in a group-wide support system. This Department engages in measures to ensure a diverse base of human resources can continue to grow, acting freely without obstacles.

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